FAQs.
Questions
- How many people does the villa sleep?
- Are smoking and pets allowed?
- How far away are the main attractions?
- How do we locate/enter the villa?
- What direction does the pool face?
- Do we have to bring our own towels/linen?
- Do you provide baby equipment?
- Is the pool heated?
- What services are provided?
- Who to contact for questions/emergencies?
- Are there stores nearby?
- Are there restaurants nearby?
- Are there medical services nearby?
- What if your Villa is not available for dates required or additional accommodation is required?
- How do we book?
- Still got questions?
How many people does the villa sleep?
10 Plus a baby
Are smoking & pets allowed?
For the comfort and safety of all guests, smoking is strictly prohibited inside the Villa
but is allowed on the pool deck.
How far away are the main attractions?
The Villa is located only 10mins from Walt Disney World. Sea World & Universal being approx.
25 minutes away. So close you can return for a swim in the afternoon and go back to the parks in the
evening.
How do we locate/enter the Villa?
Glenbrook Resort is located on the US27 and is 1mile north of the Us192. Villa directions will
be sent to you in plenty time prior to arrival. The Villa keys are picked up from the reception desk
in the Clubhouse.
What direction does the pool face?
The Pool & Spa face east and back onto a conservation area.
Do we have to bring our own towels/linen?
The Villa is provided with towels/linen but you will need your own beach towels for the
Water Parks (some of these do hire out towels if required).
Do you provide baby equipment?
A cot and high-chair are provided and should you require anything further then please ask.
Is the pool heated?
The pool and spa can be heated (by agreement/charged). We recommend pool heat for
months October through to end of March.
What services are provided?
The Villa will be professionally cleaned prior to your arrival and after your stay. You can
have a mid-stay clean if required at a small charge - please ask regarding this. The pool & garden
areas are tended to on a weekly-basis.
Who to contact for questions/emergencies
Our on site management team are their to help in anyway (24 hours/7days a week). You
will find that they will do anything they can to help be it general info on the Villa or directions to
the nearest beach.
Are there stores nearby?
The Villa is located only 5 mins from a 24hr supermarket. There are a wide variety of stores
on the 192 which include convenience stores to outlet stores such as Nike.
Are there restaurants nearby?
There are restaurants galore along the 192 and to suit ever taste and budget and many
of whom offer a delivery service.
Are there medical services nearby?
Hopefully not required but there is a Walgreens Pharmacy close to the entrance of the
resort.
What if your villa is not available for dates required or additional accommodation is required?
We have access to similar homes within the Glenbrook Resort - so please ask.
How do we book?
Complete the on-line booking form is the easiest method, write or call.
Still got questions?
Please contact us and we will help you in anyway we can.
|